Charter Customer Service Survey
Form
Please fill in all items on form completely and accurately.
SECTION I -
IDENTIFYING INFORMATION
Last Name
*
First Name
*
Organization Name
*
Email Address
*
Date of Service
*
SECTION II - QUESTIONNAIRE
Did the charter vehicle arrive on time?
Y
es
N
o
Did the charter arrive at your destination on time?
Y
es
N
o
Was the charter driver courteous?
Y
es
N
o
Was the charter vehicle clean?
Y
es
N
o
Did the driver operate the vehicle safely?
Y
es
N
o
How did you learn about our service?
Existing Customer
Internet Search Engine
Internet Yellow Pages
Mailing
Email
Newspaper / Magazine
Word of Mouth
Trade Show
Employee Referral
Bus Advertising
O
ther
Any other comments or suggestions?